BJC Healthcare Nurse Supervisor, Patient Care Support Services - Full Time, Primarily Days in Columbia, Missouri

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Boone Hospital Center is a 394-bed full service hospital located in Columbia, MO. It is a regional referral center located in the center of the state. The hospital provides progressive healthcare programs, services, and technology to people in 26 mid-Missouri counties. Although the hospital is full service, areas in which Boone Hospital Center excels are cardiology, neurology, oncology, surgical, obstetrical services, and numerous other specialties. The hospital maintains a 24-hour emergency center with hospital-based ambulance service and a helipad for incoming emergency air transportation. Recognizing its excellence in nursing care, Boone Hospital Center has been certified as a "Magnet Hospital" by the American Nurses Credentialing Center.

Patient Care Support Services provides 24/7 coverage for patient care. The department encompasses several services including centralized patient transport, the staffing office and centralized staffing, coordination of the use of external agency, an internal agency and miscellaneous supportive functions required by patient care providers.

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Role Purpose

Under the direction of manager, plans, directs, and coordinates activities of a unit. Performs direct patient care as needed and functions as clinical resource to nursing and support staff. Assesses, plans, evaluates and documents the nursing process of assigned unit as needed. Supports the operational functions of the department as related to: reporting, payroll, service recovery, staff communication, staff data collection and reporting, staff competencies and regulatory readiness compliance. Works collaboratively with other members of the leadership team to lead staff in clinical and service excellence.


  • Monitors care and data to optimize patient outcomes.

  • Develops and implements individual plans of care in collaboration with other members of the healthcare team in accordance with the established guidelines and standards of nursing care. Promotes patient and family centered care in a healing environment.

  • Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.

  • May participate in the development of departmental staffing, revenue and/or expense budgets and having direct responsibility for adhering to those goals. This includes responding to changes in the business which may affect the ability to achieve the budget goals.

Minimum Requirements


  • Associate's Degree


  • 2-5 years

Supervisor Experience

  • < 2 years

Licenses & Certifications

  • RN

Preferred Requirements


  • Bachelor's Degree


  • 5-10 years

Benefits Statement

Note: not all benefits apply to all openings

  • Comprehensive medical, dental, life insurance, and disability plan options- Pension Plan/403(b) Plan- 401(k) plan with company match- Tuition Assistance- Health Care and Dependent Care Reimbursement Accounts-On-Site Fitness Center (depending on location)-Paid Time Off Program for vacation, holiday and sick time

Legal Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Equal Opportunity Employer

REQNUMBER: 1153285-1A