Serco Personnel Employment Assistant I (part-time/con-call), China, Lake, CA in China Lake, California

Personnel Employment Assistant I (part-time/con-call), China, Lake, CAChina Lake, CA, US

Job Description Serco Inc. is looking to fill a Part-Time/On Call Personnel Employment Assistant (PEA) I position at our Ridgecrest, CA location.

Military Veterans and Spouses are encouraged to apply!

Must be available to provide services Monday-Friday, 0720-1600 and 0800-1200 one weekend per month.

The selected candidate will work for three consecutive weeks at 40 hours each week for training and then will be placed in an on-call status. Position has the potential and may lead to a permanent position.

The roles and responsibilities for the Part-Time/On-Call Personnel Employment Assistant (PEA) I position includes, but not limited to:

The work is under general supervision of higher-level personnel in preparation of various human resource tasks throughout compensation, benefits, staffing/employment, EEO procedures and policy administration.

The PEA I is expected to exercise discretion at all times; limited judgment may be necessary at times. This assistant may be required to operate general office equipment such as: typewriter, personal computer, copier, adding machine, and facsimile.

Will provide part-time/on-call Contractor Identification Card Administration to Government clients as a DEERS/RAPIDS Site Security Manager (SSM) at the base or site level.

The SSM acts as the site POC for RAPIDS-related matters and responsible for managing the security of RAPIDS workstations that are under his/her purview.

Act as the primary site POC for RAPIDS-related matters.

Maintain the Site Roster of RAPIDS users. Add and assign roles for the various categories of RAPIDS users.

Request a new DEERS logon ID for a new user, delete a DEERS logon ID, and up-date the security privileges on a previously issued DEERS logon ID.

Deactivate and report security violators.

Report SSM changes immediately to DEERS Security.

Maintain the Site Information (i.e. site name, site location address, site phone numbers, and site mailing address).

View or update the RAPIDS configuration utilities when needed.

Be accountable for all CAC-related stock items, including CAC cardstock, non-ICC cardstock, and printer consumables.

To preserve accountability for CAC cardstock, the SSM must follow the prescribed Issuance Logistic Portal acceptance procedures, including signing for stock, verifying card numbers in the carton, and accepting/rejecting each carton of a CAC shipment before the CAC UP can issue CACs from that carton.

Register, process, and maintain the Defense Enrollment Eligibility Reporting System (DEERS) and the Real-Time Automated Identification System (RAPIDS) as part of a Verifying Official's responsibilities.

Perform all ID card and CAC issuance related tasks to include researching and reviewing source documents, verifying eligibility, and discussing entitlements as defined in AFI 36-3026_IP and the RAPIDS Training Guide.

Issue memorandums of authorization for use of Commissary and Post Exchange to eligible customers.

Perform routine operator maintenance on RAPIDS workstations and printers, i.e. change lamination, add toner, clean printers, etc.

Ensure maximum protection against compromise and theft of sensitive information and prevent the misuse or misappropriation of RAPIDS.

Ensure that all assigned RAPIDS workstations are operated, maintained, and secured according to security procedures.

Maintain a file copy of the generic or type accreditation statement, and prepare unit-specific recommendations, through the appropriate chain of command, for input into the accreditation document, as required.

Implement training and awareness for RAPIDS security, and incorporate this training into the overall unit security and RAPIDS training programs.

Ensure that unit’s contingency plans incorporate RAPIDS requirements.

Review the system audit trail. Investigate thoroughly any security violations, in coordination with the Security Manager.

Ensure the RAPIDS audit trails are reviewed at least weekly and that audit files are maintained for thirty days.

Immediately report any information system security incidents discovered regarding RAPIDS in accordance with Appendix K – Incident Response Plan.

Report incidents to the Identification Card Administration Project Management Office.

Immediately report any attempt to gain unauthorized access to Sensitive defense information, any system failure, or any suspected defect that could lead to unauthorized disclosure.

The work is under general supervision of higher-level personnel in preparation of various human resource tasks throughout compensation, benefits, staffing/employment, EEO procedures and policy administration.

Expected to exercise discretion at all times; limited judgment may be necessary at times.

Will perform a variety of tasks including clerical and secretarial duties.

May be required to operate general office equipment such as; typewriter, personal computer, copier, adding machine, and facsimile.

Position has the potential and may lead to a permanent position.

Job assignments may require working at client site where working conditions may vary.

Required Skills This position supports a U.S. Government contract whose terms require Serco to staff it only with U.S. Citizens.

The position you are being considered for is on a U.S. Government contract which will require that you undergo a pre-employment criminal background check, and a subsequent security investigation that is favorably adjudicated prior to operating or having access to DEERS/RAPIDS equipment.

Must speak, read, and comprehend English to the extent that you can read and understand printed regulations, detailed written orders, operating procedures, training instructions and materials.

Must have legible writing to document transactions, in addition to general mathematical skills.

Must have strong oral communication skills, be a team player, dependable and possess a professional attitude and demeanor.

Travel may be required.


Previous ID card facility experience and knowledge of the military desired.

A recent valid security clearance and personnel service support experience a plus.

Time management skills, ability to interact with all personalities within a military environment, and demonstrated problem solving skills.

Employment Type Part time

Career Level Entry Level

Job ID 52147486

Company Serco Inc. (Serco) is the Americas division of Serco Group, plc, one of the world’s leading and most admired service companies. Serco serves Federal, state and local governments, along with the Canadian government and commercial customers. We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Reston, VA, Serco has approximately 10,000 employees with an annual revenue of $1 billion and is part of a $6 billion global business that helps transform government and public services around the world. Serco recognizes that our employees are our most valuable asset. Our successes directly relate to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. Our employees personally can make a difference. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco's people share a passion for delivering ethical service, innovation, and a commitment to results. Our focus on Bringing Service to Life is more than a tagline, it’s the way we get things done, the way we talk with each other, and the way we interact and respect each other. We succeed by encouraging and generating new ideas. We trust our people to deliver. We are passionate about building innovative and successful Serco businesses. Our most powerful tool in improving performance is to instill a stimulating culture where people feel they can personally make a difference. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

Functional Area Personnel & Social Services

Department Our services in the Defense business unit support all branches of the U.S. military and the intelligence community. Our teams provide a variety of support services related to the maintenance and life cycle sustainment of US Navy, US Coast Guard and Customs and Border Patrol fielded C5I systems. We are focused on the design, systems engineering, project management, procurement, installation, training, testing, and field maintenance of these systems. We also provide personnel services to military personnel, military families, and civilians working for the military. Our capabilities address a wide range of managed services, as well as the complete military lifecycle which includes recruitment, to active duty through retirement. And for the Intel community we have over 300 cleared professionals who serve a variety of Intelligence Community and Department of Defense customers who stand on the front lines of defense for our nation. The unit employee’s specialists focused on acquisition and program management, systems engineering, cyber security, signals and intelligence analysis, financial management, human capital, and information technology.