Aon Corporation Insurance Client Manager / Handler, Professions (Chelmsford,UK) in Chelmsford, United Kingdom

Job Description

Insurance Client Manager, Professions / Handler (Chelmsford,UK)

We currentlly have an exciting opportunity for an Insurance Client Manager in our Chelmsford office. The main purpose of this role is to be primarily responsible for day to day management of a portfolio of established accounts, ensuring retention and satisfaction of clients. This is an office based role and is built upon excellent service and specialist product knowledge.

As an Insurance Client Manager your key responsibilities will include:

Attainment of individual revenue targets and deadlines

Maximize renewal and retention of existing accounts

Provide support to key business partners for retention of existing accounts

To ensure timely submission of proposals to insurers, handling queries and requests on the customers' behalf

Preparation of renewal documentation including invitation, renewal schedules and clarification of claims whilst maintaining accuracy at all times.

To deal with coverage queries from client and ensure that contract certainty is achieved including insurer subjectivities.

To ensure all post sale/alteration documentation is sent in a timely manner, including invoicing and policy issuance in order to meet business and regulatory requirements.

Enhance client experience whilst maintaining regulatory compliance

Analysis of data and the ability to respond with relevant information to clients and/or third parties

Be aware of market trends, maintaining satisfactory levels of technical competence and an understanding of the need to mitigate risk both internally and externally

And any other duties as requested by business management

As an Insurance Client Manager your key skills and experience will include:

5 GCSE or equivalents (A-C, including Maths and English) Educated to A-Level standard or above desirable

Good self-management skills with the ability to work to strict targets and deadlines

Previous relevant insurance industry experience

What we're looking for in you:

Ability to engage with others and communicate and influence effectively at varying levels

Ability to prioritise workload

Actively supports activities to strengthen or build relationships

Ability to use a range of approaches to gain support to a desirable course of action

Ability to demonstrate previous client/relationship management

Willingness to support colleagues in all times of change and resolve challenges when encountering resistance

Commitment to excellence relative to provision of client service


Competitive salary, 25 days holiday, pension & benefits package

About Aon

Headquartered in London, Aon Plc is the leading provider of risk management services, insurance and reinsurance brokerage and a global leader in human capital and management consulting. Our key advantage is our broad view of the insurance industry. With an employee base of 66,000 people working in 500 offices in more than 120 countries, we can anticipate how changes in one sector affect another.

Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.

Job number: 12218

Category: Account Management / Brokerage / Insurance

Location: United Kingdom, SEA, Chelmsford