Philips Design Director: North American Markets in Cambridge, Massachusetts

Design Director: North American Markets

Design Consulting for Customers and Markets

Philips Design

We are a global force of 500+ design professionals located in 19 studios across Europe, North America and Asia; dedicated to delivering meaningful innovations in the health tech space.

The role

We are looking for a seasoned and exceptional design leader who can operate in both the boardroom as well the studio, combining business, technology and design expertise to develop bespoke design driven solutions for our customers in the increasingly complex and connected world of healthtech.

Reporting directly to the Global Head of Design Consulting you will be responsible to shape and grow the design consulting practice across North America (including LATAM and Canada). You will be charged with bringing design skills, design thinking and design driven approaches into the commercial arena to support the growth of the company.

You will be responsible to support business development activities in the various markets together with Philips Healthcare Transformation Services as well as National Account Executives. Engaging with internal teams as well as directly with customers you will leverage design thinking approaches to identify, propose, design and then build solutions that may span interior architecture, user experience, interaction as well as product & service design domains. Ultimately leveraging the Philips technology portfolio to shape design driven solutions that deliver on the triple aim of lower costs, increased efficiency and improved patient & staff experience.

As a consummate networker you will need to work across Philips organizations to bring multifaceted solutions to the table. You will support the creation of customized propositions and solutions aligned to the repositioning of the company in the solutions space leading to Long term strategic partnerships (LPS’s) with key customers.

As a leader within the design function you will need to inspire, coach and mentor a growing creative team in a dynamic environment that is responding directly to complex customer challenges; This team will be responsible to shape and deliver meaningful new healthcare solutions that drive enterprise productivity, improve staff well being and deliver on improved patient experiences.

We are looking for

  • Industry Leader with experience working on high impact and high profile projects

  • Strategic thinker, action oriented and proven success with executive level consulting

  • Design thought leader, comprehensive consulting experience and award winning portfolio

  • Collaborative and inspiring team leader, excellent professional networker

  • Strong understanding of the creative process with leadership and team building skills

  • Strong understanding of experience design within healthcare context

  • 10+ years of relevant business, service design and/or architectural consulting in healthcare, hospitality, retail or B2B domains

  • Articulate with good business skills and strong design & consulting capability

  • Business development acumen and proven track record of client deal awards

  • Relevant creative design degree and business background

About Philips Design Consulting for Customers & Markets.

Our consulting team comprises of designers, researchers, analysts and subject matter experts. We are challenged to develop innovative solutions for healthcare providers using design thinking methodologies and approaches to impact clinical workflow, operations, user experience and financial ROI. This is a dynamic, creative and results driven design practice, recognized with multiple global design and healthcare awards annually.

Leveraging our multi-disciplinary approach and design thinking capabilities we have become trusted advisors and a partner of choice for many notable Hospital systems in the healthcare community. We operate with an entrepreneurial, start-up culture and have a proactive “hands-on” philosophy. We offer a collaborative atmosphere that affords our team numerous avenues for professional growth and advancement. Our team works across many global locations catering to diverse markets.

We have a core purpose of delivering design excellence and meaningful innovation that will make a significant difference to the healthcare experience. The main focus of our design consulting activity will be with healthcare customers, Governments, IDN’s (Integrated delivery networks) and ACO’s (Accountable Care Organizations) that are seeking transformative solutions.