89 Degrees Associate Account Manager in Burlington, Massachusetts
89 Degrees is expanding and looking to add to its Account Management team. As an Associate Account Manager, you’ll work directly with industry leading marketers and help to drive consumer and business direct strategies. Collaborating with an integrated team of top-notch analytic, e-marketing, database and creative professionals, you’ll develop end-to-end marketing programs that change the way your clients think about loyalty and direct marketing. And with the power to see program performance from beginning to end, you’ll have the ability to tweak, redesign or overhaul programs to drive even more success. We’re not about status-quo campaign management; we’re about delighting our clients by constantly generating customer insights that drive even better results.
Exceptionally well organized, a strategic thinker with superior client relationship skills and a solid understanding of customer data and multi-channel digital marketing, you also have the ability to improve processes, motivate teams and deliver outstanding results for our clients.
Account and Program Management
Create monthly presentations highlighting Key Performance Indicators (KPIs) and program insights
Conduct web analytics that reveal marketing effectiveness and make recommendations for improvement
Manage weekly reporting covering activities ranging from online shopping to financial results
Facilitate and participate in creative projects from initiation through deployment
Oversee “test and learn” initiatives designed to optimize response to email and direct mail communications
Support project definition and delivery of multiple projects, utilizing 89D tools (e.g., Jira) designed to define and track progress on all client work
- Support activities designed to ensure account business financials are effectively and actively managed
Client Relationship Management
Build strong, resilient, trusting relationships with the client and is viewed as a strategic partner
Constructively solve client-related problems that arise, but attempts to avoid client problems by proactively anticipating client needs and meeting or exceeding them; can effectively and sensitively challenge a client Create and present materials for client that convincingly makes program or process recommendations and summarizes next steps
Create and present materials for client that convincingly makes program or process recommendations and summarizes next steps
Keep extended team apprised of projects and client decisions and developments that affect work; communicate new information to team as clearly, quickly and efficiently as possible
Pitch in willingly and enthusiastically to expedite completion of deliverables when an extra pair of hands is needed
Bachelor’s degree in related field
2 -5 years of data driven marketing experience, with at least some including campaign development for email and direct mail preferred
Agency or service provider experience preferred
Automotive industry and/or loyalty program experience preferred
What we offer:
Here at 89 Degrees we believe our employees are an asset to our company and value their talent and contributions. If you’re looking to learn from some of the most talented individuals in the industry and career advancement opportunities then look no further. We’re an employee friendly company that promotes a casual and comfortable environment. We offer competitive compensation packages including excellent performance incentives! Visit our websitewww.89degrees.com for more information on what our company has to offer.
89 Degrees is an Equal Opportunity Employer.
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