Cabela's RTL HARDLINES DEPT MGR in Bristol, Virginia
VACANCY: RT181**Retail Hardlines Department Manager
Reports To: Retail Hardlines Manager
Location: Bristol, VA**
Become a part of the World's Foremost Outfitter team! At Cabela's we passionately serve people who enjoy the outdoor lifestyle by delivering innovation, quality and value in our products and service. Live...Dream... Work the Adventure!It’s In Your Nature!Cabela’s has an opening for a Hardlines Manager in our Hunting/Archery department at our Bristol, VA retail store.
Oversee's all aspects of Hardlines Departments and responsible for achieving sales and profit goals. This position is responsible for maintaining quality knowledgable sales Outfitters, merchandising within departments, and maintaining floor inventory to increase sales and customer service.
**Essential Job Functions:
Strong leadership on the floor helps build sales and customer loyalty. Assists customers on the floor during peak sales periods providing a positive influence on leads and sales associates. Mentor Outfitter on sales presentations and product applications. Hardlines Department Manager must have a basic knowledge of products that Cabela's carries.
Police store for customer issues, merchandising issues, cleanliness, redistribute Outfitters to busy areas, direct sales Outfitter to cashier during busy hours, track sales, track CLUB card referrals and applications, track customer traffic, and sales per customer. Work a manager on duty shift of at least 2 hours per work day, and on occasion up to 4 hours per work day. Manager on duty helps eliminate customer issues and improves efficiency of the business.
Ensures that department complies with all merchandising guidelines set by company policy. Supervises Department Leads and Outfitter on a daily basis by walking areas and assigning work, check for compliance and work accuracy, check schedule and manage to payroll budget. Check floor stock levels on daily basis with leads and Outfitters.
Managers typically work both opening and closing shifts to distribute the work load. Opening and closing includes security duties. Prepares store for opening and closing by walking store and looking for merchandising issues, closing registers, Closing the CLUB card embossing machine, supervise leads to ensure that all policies and procedures are followed.
Maintaining quality Outfitters ensures exceptional customer service and builds sales. Interview and hire qualified candidates. Supervise new hire training, conduct performance reviews, document performance issues, and perform disciplinary action when necessary. Review punch detail reports for policy infractions and perfect attendance.
Improves communication with supervisors and upper level management. Write weekly sales recaps, write ad recaps at end of major ad periods. Write any additional reports as assigned by supervisor. Attends store meetings and conference calls.
Ensures that we are in compliance with all Sarbox requirements. Prepare and review weekly and monthly reports and inventory documentation. Print weekly cycle count sheets, and assign cycle count sheets then check for compliance and accuracy. Check BRIO report weekly for accuracy and sign.
Other Duties as Assigned by Management.
Associate’s Degree or Equivalent
2-4 plus years retail management experience including buying and negotiating experience or 2 years in a Lead position at Cabela’s
Knowledge of company products both technically and as it applies to customers specific needs. Knowledge of basic retail sales practices and principles.
Ability to communicate with all levels of employees as well as outside the community. Ability to build a cohesive team. Skill in operating a personal computer and various software packages. Ability to effectively function as a team player. Appreciation and/or knowledge of hunting, fishing and outdoor sports.
Offering Legendary Customer Service involves this position having access to be able to run programs that access the customer’s unencrypted credit card, to be able to retrieve unencrypted cards for handling mail in returns, CLUB Visa Cards when customer is on site and left cards at home, research transactions for lost receipts, etc.
Cabela’s is an Equal Opportunity Employer (EOE) and we seek to create an inclusive work place that embraces diverse backgrounds, life experiences and perspectives.
Cabela’s shows commitment to the men and women who have served in the United States Armed Forces by providing meaningful, challenging career opportunities where military skills and experience may be applied.
Cabela's offers a competitive benefits package to include: 401k, vacation, profit sharing, health and dental coverage for you and your family, relocation assistance,andemployee discounts.
Pay Grade: 14E
Closing Date: 11/01/16
Applying for a posted position does not guarantee an interview. The Internal Transfer Policy applies.
Auto req ID: 33806BR
Posting Title: RTL HARDLINES DEPT MGR
Department: STORE MANAGEMENT
Location/Division: Bristol VA - Retail
Req Type: Exempt