BJC Healthcare HIS REPRESENTATIVE - Behavioral Health - Full Time - Farmington Location in Bridgeton, Missouri

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BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 6,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. Franois, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH) serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system. BJC Behavioral Health also administers the BJC Employee Assistance Program ad Behavioral Health Partners, an administrative services organization.

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Role Purpose

Responsible for providing timely and accurate non-clinical customer service for the department through clerical support, accurate data entry and integrity of the electronic medical record.


  • Ensures that the medical records for clients served by the team are complete and meet medical records standards.

  • Uses various reports to track completion of all required documents.

  • Maintains control of all record requests by preparing, complete and accurate record-request forms within tracking system.

  • Answers incoming calls and determines the nature of the call , takes error free messages, forwards calls, or relays more complex questions to appropriate staff.

Minimum Requirements


  • High School Diploma or GED


  • <2 years

Supervisor Experience

  • No Experience

Preferred Requirements

Office/Computer Skills

  • Patient Registration in a Medical Office or Related Role - 1 year or more

  • Multi-Line Phone Systems - 1 year or more

Benefits Statement

Note: not all benefits apply to all openings

  • Comprehensive medical, dental, life insurance, and disability plan options- Pension Plan/403(b) Plan- 401(k) plan with company match- Tuition Assistance- Health Care and Dependent Care Reimbursement Accounts-On-Site Fitness Center (depending on location)-Paid Time Off Program for vacation, holiday and sick time

Legal Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Equal Opportunity Employer

REQNUMBER: 1154428-1A