TurnKey Vacation Rentals Field Operations Specialist in Breckenridge, Colorado
TurnKey Vacation Rentals, an Austin-based startup with funding from several major online travel players is now hiring for our Summit County market. We are looking to add someone as a Field Operations Specialist to our team. This is an essential role which includes inspecting vacation rentals, making sure they are ready for guests, stocking guest supplies, and working out the details needed for the smooth running of our field operations. TurnKey Vacation Rentals manages over 600 vacation homes nationwide and is growing quickly. The ideal candidate wants to get in on the ground floor of a startup and have a broad range of tasks. If you like to be “on the move” in a growing, action packed environment, read on.
Responsibilities include the below items but are not limited to these: • Perform steps needed to make a new rental ready for guests • Perform pre-arrival inspection of properties • Proactively identify issues and/or quality assurance concerns • Perform light maintenance as needed • Manage and perform specific on-location tasks • Respond to ad-hoc guest or homeowner related issues and solve problems • Stock supplies
Requirements: • Self-starter, with an extreme attention for detail • Customer service experience • Great problem solver who is able to handle challenges when they appear • A reliable car is a must as the tasks related to this role predominantly occur in the vacation rentals • Good eye for staging, cleanliness, and “guest readiness” of high quality vacation rental homes • Competency in Microsoft Excel, Word, PowerPoint. • Excellent verbal and written communication skills. • Exceptional customer service and interpersonal skills.
The Field Operations Specialist will need to be able to respond swiftly without delay and complications when required. If you can’t pick up and go on an on-call evening or weekend to solve a problem when necessary then this is not the right role for you.
Bonus Points: • Past hospitality experience • Light handyman/woman skills • Fluency in Spanish
WHAT WE OFFER
• Opportunity to join a company re-inventing the vacation rental service industry • Working with a world-class team to develop industry leading process and solutions • Competitive pay, stock options, and health insurance • Time off when you need it – flexible PTO plan
ABOUT TURNKEY VACATION RENTALS
TurnKey Vacation Rentals is a local vacation rental manager with headquarters in Austin, Texas, that provides a technology platform, accounting and service support. We were started by former HomeAway, Expedia, and Hotwire executives, with funding from major players in the online travel industry. We manage over 1,500 properties in markets such as Austin, Nashville, Port Aransas, Palm Springs, San Diego, Santa Barbara, South Lake Tahoe and Park City.
Our goal is to reinvent the vacation rental management space bringing better returns to owners and higher service to guests.