Nordstrom Rack - Loss Prevention Agent - The Marketplace at Braintree Rack in Braintree, Massachusetts

Nordstrom Rack is a fun, fast and easy-to-shop destination where style meets savings. We offer brand-name apparel, accessories and shoes for the entire family at amazing discounts.

A day in the life…

Working at the Rack is a team sport, and as a member of our loss prevention team, you'll…

  • Respond promptly to all store pages and in-store emergency situations, e.g., customer incidents, bomb threats, escorting disruptive individuals from store, assisting with loss children, assisting in Violence in the Workplace situations

  • Demonstrate knowledge of the alarm panel and proficiency in all response procedures, including alarm communication, potential burglaries, fires, Code Red and Lock Down

  • Identify indicators of internal theft by conducting investigations through stock walks, internal sweeps, register checks, employee owned good's (EOG). ect., utilize findings to help resolve and mitigate losses

  • Reduce and control loss of inventory through audits, training and education

  • Maintain partnerships with target and non-target departments and support the Department Manager in resolving shrinkage

  • Ensure all theft deterrents are in good working condition and report any concerns to the Loss Prevention Manager

  • Meet performance standards and goals while delivering amazing service every day

  • Follow building security and safety programs and systems

  • Observe customer behavior for signs of internal and external theft

  • Detain persons for theft, fraudulent check or credit card activity, shoplifting, ect.

  • Document and report Loss Prevention incidents properly

You own this if you…

  • Have a high school diploma, or equivalent, preferred

  • Take great pride and satisfaction in providing a safe and secure environment for customers and employees

  • Thrive in a fast-paced environment thanks to your strong organization skills, follow-through and ability to juggle competing priorities

  • Have solid verbal, written and people skills; strong decision-making and problem solving skills and know your way around the Microsoft Office Suite

  • Are all about accountability, accuracy, initiative and having a high level of ownership

  • Embrace working a flexible schedule based on store needs

  • Meet any local licensing requirements

We’ve got you covered…

We offer a comprehensive benefits package that includes medical, vision and dental coverage, a fabulous merchandise discount, an employer-matched 401(k) plan and much more.

We are an equal opportunity employer committed to providing a diverse environment.

This job description is intended to describe the general nature of the work employees can expect within this particular job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job. No visa sponsorship is available for this position. Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Job: *Loss Prevention

Title: Rack - Loss Prevention Agent - The Marketplace at Braintree Rack

Location: Massachusetts-Braintree

Requisition ID: 270699