Massachusetts Eye and Ear Infirmary DIRECTOR, MATERIALS MANAGEMENT in Boston, Massachusetts

Description The Director of Materials Management is responsible for providing leadership, planning, and organizing all facets of a comprehensive supply chain program. The Director optimizes the performance of Materials Management while possessing a broad understanding of the organization as a whole. Strategic decisions are made with a full understanding of the financial and operational impacts to other areas of Mass Eye and Ear. The Director implements initiatives that align with the strategic goals of the organization. This position drives continuous improvement throughout Mass Eye and Ear’s supply chain systems and processes. The Director is responsible for the continued optimization of purchasing systems (primarily PeopleSoft) designed to meet the changing needs of Mass Eye and Ear. This position will provide leadership and oversight to operations that include negotiating and contracting for the procurement of materials, services and equipment; receiving and store room functions; and the distribution of supplies and mail throughout the organization. The Director of Materials Management works closely with Group Purchasing Organizations as well as internal committees to create sustainable cost savings initiatives.


  1. Oversees the centralized procurement function of all supplies, equipment and services (excluding Pharmacy and Dietary).
  2. Designs, installs, and promotes continuous improvement to procurement functionality in PeopleSoft and related systems.
  3. Supports the Controller and CFO in promoting cost efficiencies and in implementing finance and accounting policies.
  4. Identifies, designs, plans and implements improvements that align with the goals of Mass Eye and Ear.
  5. Provides Leadership over all Materials Management functions in a manner that supports other strategic initiatives of Mass Eye and Ear.
  6. Works closely with key stakeholders while managing supply chain activities and best practices for each department.
  7. Communicates performance to senior leadership. Skillfully creates and delivers presentations in hospital-wide leadership meetings.
  8. Promotes the use of state-of-the-art technology and best practices throughout the supply chain. Creates training material and training sessions when appropriate.
  9. Works with GPO and other external user groups to identify cost savings and best practices.
  10. Develops, implements and maintains necessary policies and procedures in accordance with sound management practices and generally accepted accounting principles.
  11. Interviews, selects, and supervises staff.. Sets performance expectations, holds staff accountable to those expectations, coaches and provides timely and meaningful feedback to the staff, completes staff performance evaluations, ensures compliance with policies, and, when necessary, initiates disciplinary action for department staff.
  12. Maintains a stockless office products system which provides a wide variety of items, and ensures rapid, consistent delivery.
  13. Identifies and establishes audit mechanisms and statistical controls to evaluate and monitor the quality of services provided.
  14. Works with key stakeholders to evaluate potential new and/or replacement products.
  15. Carries out supervisory responsibilities for several buyers, receiving department, and mail room personnel.
  16. Develops and oversees implementation of departmental budget, and monitors the department’s actual financial performance against its financial plan.
  17. Meet regularly with key suppliers to analyze performance and pricing.
  18. Ensures compliance with all applicable regulations in force for products and/or services procured for the hospital. Documents such compliance as appropriate to satisfy accreditation or licensure requirements.
  19. Other duties as assigned.

Requirements Bachelor’s degree required. Master’s degree in Business Administration preferred. 5 to 7 years of materials/procurement management experience in healthcare. Knowledge of PeopleSoft preferred. Demonstrated ability to establish cooperative working relationships. Experience with electronic ordering technology, such as GHX. Excellent oral and written communication skills required. Strong leadership skills required. Ability to hold self and staff accountable, while building rapport with direct and indirect reports. Ability to motivate staff and enhance employee engagement. Ability to support employees through change. Ability to take initiative to identify process improvements, and to encourage staff to do the same. Must be a model to the staff of respectful and collaborative behavior.

Requisition Number: 16-0246

Post Date: 6/21/2016


Department: Materials Management

Shift: Day

Hours Per Week: 40

City: Boston

State: MA