Iron Mountain Contracts Coordinator in Boston, Massachusetts


Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers’ data, no matter what format, location or lifecycle stage it’s in and no matter where it’s kept. We are more than 17,000 people strong and growing. We’ve been a trusted records management leader since 1951.

Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.


Description: The Contracts Coordinator is responsible for providing critical contractual and operational support to the Sales team, managing the contracts process from start to finish, while acting as a project manager for each opportunity. The intent of this role is to create capacity for the Sales team by managing their contractual needs, acting as a subject matter expert, problem solver and strategic thinker.


  • Provide requested contracts to Sales inclusive of deal specific information; draft pricing schedules & review modifications thereto upon confirming business expectations with Sales; review professional services statements of work and recommend modifications.

  • Proactively identify disparities, gaps and contradictions in business specifications and edit contracts accordingly, seeking approvals if necessary. Take a local approach to problem solving by seeking clarity on complex issues from business owners before moving ahead on tasks, ensuring the best results.

  • Resolve business and operational matters by weighing customer requirements against internal company policies, finding as much compromise as possible in order to meet or exceed customer expectations.

  • Ensure operational and business issues within contracts have been reviewed & approved by subject matter experts (e.g. Finance, Sales, Operations, etc.), senior management and the Legal Dept.

  • Assist with various projects on an as-needed basis.

  • Implement improvements to standard contract templates, archiving old versions and posting to the intranet or SharePoint, as needed.


Other Position Skills and Attributes:

  • Education/Experience: 4-year college degree with minimum of 3-5 years contracts administration experience

  • Solid writing, editing and proofing skills as they relate to drafting & modifying contractual documents

  • Strong attention to detail, particularly as it relates to compliance with company policy to be reflected in contracts, in addition to corresponding with internal and external customers

  • Ability to gain an understanding of a project through communications with Sales or by reading a contractual document including professional services statements of work

  • Ability to translate business specifications into contractual documents; strong business acumen

  • Strong project management skills with the ability to influence and achieve results through others

  • Ability to adapt quickly and effectively to changing workloads and business pressures

  • General understanding of software as a service and licensed software technologies

  • Strong work ethic with proactive attitude to accomplish tasks

  • Solid & professional communication skills with internal and external business partners

  • Ability to learn new systems and software as needed

  • Excellent Microsoft Word skills and general understanding of Microsoft Excel and PowerPoint. Preferred experience in SharePoint and

  • Comfortable interacting with all areas of the organization including senior management

  • Prior experience supporting a Sales team in a contractual capacity

Compliance Obligations:

It is the responsibility of every Iron Mountain employee:

  • to comply with all applicable laws, rules, regulations, and company policies

  • to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct

  • to complete required training within the allotted time frame

Requisition # 2016-13398

Job Location(s) US - MA - Boston

Category Sales

Type Full-Time

Work From Home (Virtual) No