Dartmouth-Hitchcock Service Center Representative I in Bedford, New Hampshire

Service Center Representative I

Department:Patient Service Center

Schedule:Half-time 20-29 hours

Hours:M,Tu 8a-5p; W, Th 9a-1p

Job ID:37468

Job Code:401428

Job Details:

Serves as the primary point of contact for the physician offices in the Dartmouth-Hitchcock Southern New Hampshire Region. Coordinates requests for services from patients, providers and callers, as it relates to scheduling and general patient inquiries. Immediate advance opportunities are available after six months of employment. Minimum Qualifications: ü High School Diploma or GED with general experience working in an administrative support role in a healthcare environment and/or experience in communications required. ü Outstanding interpersonal communication and customer service skills and ability to work both independently and as part of a team required. ü Excellent organization and attention to detail. ü Exhibits high proficiency with computers, MS Office. ü Demonstrates proficiency in call center telephone systems. ü Problem solving ability and demonstrated initiative and responsibility requiredDartmouth-Hitchcock is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, or any other characteristic protected by law.