Quest Diagnostics Engineer, Software II - Norristown, PA in Baltimore, Maryland

The Journey Begins with you.

There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.

At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy. Currently, we seek a Engineer, Software II in our Norristown, PA location.

Schedule: Monday – Friday, 8:30am – 5:30pm

Salary dependent upon experience

REQ # 3768382


Basic Purpose: Working as part of a small, agile team to design and implement new features and technologies. Delivering high quality, high performance code in an agile environment. Using, evaluating, and learning exciting new technologies that keep our products and teams on the cutting edge. As a key member of the team, this individual will help design, develop, and maintain complex JEE solutions with a focus on quality, performance, and resiliency.

Duties and Responsibilities: 1. Develop key product features and complex software solutions within existing large-scale enterprise applications and new strategic initiatives using preferred languages 2. Collaborate with cross-functional partners (QA, Business Analyst, Tech Pubs, etc.) in an Agile/Scrum team environment. 3. Assist with the generation and analysis of business and functional requirements for proposed software solutions. 4. Participate in architectural and database design discussions as they relate to product direction. 5. Create design specifications, documentation, and unit testing plans as defined by the Agile development process. 6. Complete development tasks independently as well as under direction from the product architect and development leads. 7. Maintain and support software solutions post-production. 8. Develop features completely including the front-end components and the backend systems. 9. Work closely with other engineers to develop the best technical design and approach for new product development.

Qualifications: Education Preferred:

  • Bachelor’s degree in Computer Science or equivalent. Work Experience:

  • 2-3 years of professional experience in software development or technical engineering capacity.

  • 2+ years of experience with custom application software development using Java. Other:

  • Computer Science fundamentals in object-oriented (OO) design patterns, distributed databases, and data modeling techniques

  • Experience in development of distributed/scalable systems and high-volume transaction applications.

  • Ability to handle multiple competing priorities in a fast-paced environment.

  • The following are preferred but not required:

  • 1+ years of experience using Java enterprise technologies (JEE).

  • Server-side technologies such as WebLogic, Messaging/MOM (JMS, MQSeries), EJB 2.0/3.0, and Web Services (SOAP, REST).

  • Web UI frameworks and technologies such as GWT, Spring MVC, HTML 5, CSS, Javascript, AJAX, JSON, JQuery, Backbone, Ember, AngularJS, Bootstrap.

  • Database design and writing complex SQL in an Oracle environment.

  • Experience in an Agile development environment utilizing the Scrum methodology.

  • Experience with web or hosted/cloud-based applications that handle high-volume and require high-uptime and performance (preferably JEE-based).

  • Knowledge of healthcare messaging standards such as HL7, NCPDP, and DIRECT. Physical and Mental:

  • Ability to multi-task, Analytical skills, Ability to follow verbal or written instructions, Thinking analytically, Communication, Using effective verbal communication, Using effective written communication, Handling stress & emotions, Concentrating on tasks, Making decisions, Adjusting to change, Examining/observing details, Sitting for long periods at a time

Leadership Capabilities Individual Contributors Behaviors 1. Know the Business Uses knowledge of Quest’s key customer groups and needs, markets, business operations, performance trends and emerging issues to inform short and longer-term focus. Understands the business, the market and the broader industry and applies this knowledge when making business decisions Consistently delivers on the organization’s value proposition to customers Has awareness of how the organization makes money and how his/her contributions impact profit margins Gathers data to holistically diagnose problems before acting 2. Focus on the Customer Seeks to understand and meet the needs and expectations of customers in a manner that provides internal and external customer satisfaction and loyalty. Understands key customer groups served across Quest businesses Develops relationships with and understands the needs of his/her key customers Delivers on all commitments made to his/her customers Anticipates customer requests and proactively identifies potential solutions 3. Promote Strategic Alignment Collects, analyzes and leverages the broader market and competitor trends to set and communicate strategy and ensure alignment of all core business processes. Is able to effectively balance details or tactical work with an understanding of the bigger organizational and business context Personally ensures alignment between his/her goals and the company's strategy Uses his/her knowledge of broader strategic priorities to help guide and influence work focus and adjustments Continuously monitors industry and business trends that are relevant to his/her own focus area(s) 4. Collaborate with Others Demonstrates ability to successfully work with others to achieve business priorities. Approaches others with a positive attitude toward achieving common goals. Treats others with respect and values the contributions of others. Understands how to navigate the organization’s formal and informal systems/processes to deliver on commitments Demonstrates awareness of the goals of other functions/departments and the organization and makes decisions based on that knowledge Develops strong relationships by delivering on all commitments and displaying a willingness to compromise when appropriate Consistently approaches work with a collaborative spirit within and across groups/departments, and demonstrates appreciation and respect for others' perspectives and ideas 5. Communicate Openly & Transparently Effectively communicates by actively listening and sharing relevant information to others so as to anticipate problems and ensure delivery on all commitments; adjusts style, tone and level of detail appropriate to the audience. Actively listens to others and shows comprehension by restating messages to ensure full understanding and asking open-ended questions to encourage exchange of ideas Adapts communication content and delivery (oral or written) by taking into consideration the needs and perspectives of the audience Openly expresses opinions, even when different from others', and refrains from judging or criticizing others' ideas Enlists others' support in accomplishing objectives or tasks by referencing data or logic as a means of influence 6. Continuously Develop Self and Others Consistently shows a commitment to learning by proactively seeking and sharing with others opportunities to develop new capabilities, skills, and knowledge; acquires the skills needed to continually enhance his/her contributions to the organization; solicits and openly provides feedback to others. Takes ownership for identifying and taking advantage of learning opportunities to further develop his/her skills and capabilities, both technical/functional and behavioral Consistently transfers learning to the job through application of newly acquired skills Regularly seeks out feedback from others (e.g., manager, peers) Joins external networks/associations to augment knowledge base and build relationships with others in the field, and applies relevant knowledge or best practices on the job 7. Deliver Superior Performance Consistently delivers required business results; sets and accomplishes stretch objectives and goals; adheres to quality standards and meets deadlines; maintains focus on the organization’s broader goals. Consistently finds new and innovative ways to solve business problems Identifies and directly addresses barriers that may interfere with successful completion of work and attempts to mitigate possible future issues Maintains commitment to all goals, even in the face of challenges Exhibits action orientation around solving problems and meetings and/or exceeding goals 8. Demonstrate Agility in Decision Making Makes informed decisions based on analysis, experience, knowledge and judgment but is unafraid to make sound decisions without all information or in ambiguous situations. Leverages personal experiences, background and subject matter expertise to consider relevant alternatives when making good decisions

  • Consistently makes good choices by evaluating data, impact, risk, perspective, and organizational goals and contingencies Is unafraid to make quality decisions, even with incomplete data Exhibits sound judgment when deciding whether or not to take action or to escalate an issue to management
  • Accelerate and Embrace Change Initiates and/or leads the change process; engage others in all aspects of the change; models agility and comfort with ambiguity by seeking out and responding to feedback about the change, including direction, priorities, approaches and pace. Makes recommendations about changes that should be made in a given situation and voices ideas and concerns Embraces and communicates support for organizational changes that positively affect work processes Demonstrates comfort in shifting priorities to address changes in the work environment Is resourceful about identifying the best course of action, even in the face of ambiguity

Other Information

Job Function The primary responsibility of this role is the development and support of the standard Quest Diagnostics microbiology lab system (QMPS), using InterSystems Caché technology. Working as part of a small development team, the Software Engineer will develop new programs and make enhancements to existing programs in order to deliver new functionality to the microbiology departments and for management reporting. All aspects of the standard system development life cycle (SDLC) are in the scope of this role, such as problem analysis, functional design, technical design, code development, unit testing, integration testing and documentation. This role will have close Interactions with IT project managers, business analysts and test engineers, and will have direct communications with microbiology users and with key business stakeholders. The role will also involve interactions with other IT groups such as architecture, solutions design and the program management office. Excellent communication skills, both oral and written, are a requirement. Participation in design review teams for peer projects is encouraged. Agile and waterfall methodologies are both used, depending on the project type. Small projects will be self-managed, with larger projects being run by a project manager. Required Knowledge: Caché ObjectScript. Caché Server Pages (CSP) Web Services SQL XML Required Experience: Strong understanding of information systems concepts, applicable methodologies, tools, standards and procedures. Development and design experience using InterSystems Caché technology, such as Caché ObjectScript. Experience with clinical laboratory systems or healthcare information systems. Project tracking and requirements management using a tool such as Rally. Defect tracking using a tool such as SmartBear QAComplete. Document and resource management using a tool such as Clarity PPM. Collaborative design using a wiki or similar tool. Experience of working in a regulatory compliant environment with the associated attention to detail. Ability to provide high quality, timely support to a mission-critical application. Knowledge of HL7 and ICD-10 would be advantageous. Special Requirements: Primary support for this application is provided by a dedicated support team, however secondary support is required on a rotational on-call basis. Project implementations may need to be done outside normal hours during downtime coordinated with the laboratories.

How To Apply

Please Log In or Register to Upload a Resume and complete the online Application. Because of the large number of applicants to job openings, Quest Diagnostics will only contact candidates to be interviewed

Closing Statement

Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality diagnostic information services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: "Empowering Better Health with Diagnostic Insights."

[All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities.]

Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity.


Job Title: Engineer, Software II - Norristown, PA

Job ID: 3768382

Location: 1901 Sulphur Spring Road

Full/Part Time: Full-Time

Regular/Temporary: Regular

City: Baltimore

State: MD