Philips Product Configuration Specialist in Andover, Massachusetts
As a Product Configuration Specialist, it will be your responsibility to provide pre-sales technical support to the Philips Account Manager and Account Specialist to achieve accurate and timely configurations that meet our customer’s current install base and future needs; this will include but be limited to Budgetary quotations, Formal Quotes and RFQ/tenders. Work closely with sales, service and operations teams to play an integral support role in the pre-sales process to help achieve sales productivity.
You will focus on preparing sales quotes utilizing your knowledge of product configuration, contracts or agreements language, pricing and discounting, company policies, compliance standards and sales processes. In addition, you will be responsible for obtaining all approvals and documentation required to process a formal customer quote.
Assist in communication and management of the pre-sales process with the field sales organization to ensure quotes are placed quickly and efficiently.
-You will learn strong technical configuration knowledge of Imaging medical equipment products:
-Ability to learn and understand complex product knowledge and solutions across several business lines
-Demonstrated ability to explain and configure medical device solutions
-A working knowledge of hospital departments and service lines
-Analyze proposed quote changes and asses compatibility. Be able to suggest compatible changes taking into consideration the customer needs and wants
-Provide detailed and robust product, solutions and software knowledge support to field sales
-Responsible for planning, version control, status tracking, and building product quotes
-Ability to provide field sale in pricing strategy, promotion positioning, configuration management
-Ability to learn and understand capital equipment terms and conditions
-Demonstrated ability to consistently achieve productivity targets
-Excellent time management and organizational skills
-Requires extreme attention to detail and accuracy
-Excellent verbal and written communications skills are required
-Advanced knowledge of the Windows Environment
-Ability to self-motivate and follow a task to completion
-Ability to collaborate across the organization to support the development and dissemination of business processes that promote execution of a robust configuration and quote that exceeds the customers expectation
-Ability to work in a cross-matrix and cross functional organization
Extremely detail oriented
Ability to multi task
Previous experience with: Sofon, Salesforce.com and SAP preferred but not required
Degree in Engineering is a plus
-1-2 years of healthcare experience preferably in medical capital equipment
-1-2 years of experience in customer service preferably
-Sales background a plus
-Expert knowledge of at least one current product for basic applications an done advanced application on Philips equipment is preferred.
-Strong knowledge of competitive offerings; knowledge of customers’ clinical environments.
This Product Configuration Specialist role will give you the opportunity to take your career to the next level in a global organization that is backed by a stable 120 year legacy of innovation. Here, you’ll go as far and as wide as you aspire. We make sure of it through support of a formal development planning process, as well as countless opportunities to expand your knowledge and skillset through resources such as the Learning@Philips program, tuition reimbursement and/or mentor relationships.
Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.