BJC Healthcare Practice Administrator - Alton Orthopedic Clinic - Alton, IL in Alton, Illinois
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BJC Medical Group is a dynamic, multidisciplinary group with locations across the St. Louis metropolitan and outlying areas. The physicians, providers and staff of BJC Medical Group provide the highest level of care to thousands of patients every day.
Alton Orthopedic Clinic specializes in Orthopedic practices and is located on the campus of Alton Memorial Hospital.We provide service Monday through Friday, occasional night and weekend coverage of high school and college athletic events,Emergency Room call coverage several weeks per year andSaturday morning Injury Clinics during the fall sports season.
Operates at the site level, and is responsible for management for a single practice or multiple practices that have approximately 10-15 providers. Responsible for the day to day operational and clinical flow management of the site.
Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
Visible and present daily rounding for facilitation of patient flow as well as patient and provider satisfaction. Available for immediate and timely response to barriers or obstacles to daily workflows. Develop a staffing plan that meets both customer expectations and financial constraints. Create an environment where employee engagement and feedback facilitates positive change.
Interacts and collaborates regularly with physicians/providers to provide direction and oversight of effective schedules, efficient clinic work flow and patient flow, establishing and maintaining a cooperative, relationship of trust with providers. Brings significant concerns to the Physician Site Leader.
Respond to patient complaints; analyze and determine necessity to elevate the complaint based on situation, potential risk, effective resolution, clinical care concerns, etc.
Provides leadership to direct reports in the execution of work plans and long and short term goals. Implements site level infrastructure and changes to supporting processes and systems. Implements and completes site goals.
Monitor, measure, assess and improve site performance using patient satisfaction data, BJCMG reports of budgeted vs. worked hours, RVU reports and NextGen reports
- High School Diploma or GED
- 2-5 years
- < 2 years
- Business/HC Admin
- 5-10 years
- 2-5 years
Note: not all benefits apply to all openings
- Comprehensive medical, dental, life insurance, and disability plan options- Pension Plan/403(b) Plan- 401(k) plan with company match- Tuition Assistance- Health Care and Dependent Care Reimbursement Accounts-On-Site Fitness Center (depending on location)-Paid Time Off Program for vacation, holiday and sick time
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
Equal Opportunity Employer