Jack Henry and Associates Business Analyst in Allen, Texas

Job Description

Jack Henry and Associates is seeking a Business Analyst to identify business issues and recommend appropriate solutions. The Business Analyst will be tasked to plan, perform and implement process improvement initiatives. Additional responsibilities include recommending process, system, and organizational changes in order to improve and support business systems and activities.


  • 5 years of experience working as a business analyst

  • Able to work extended hours

  • Overnight travel


  • Bachelor’s degree


  • Researches, analyzes, creates, and maintains applicable Policies & Procedures.

  • Manages department processes to ensure compliance and that deadlines are met.

  • Defines, documents, and publishes processes. Observes existing practices across multiple departments with similar functions and looks for opportunities to optimize practices and processes.

  • Supports collection and interpretation of business information.

  • Diagrams and evaluates existing processes.

  • Collects data to identify root cause of problems.

  • Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.

  • Measures performance against process requirements. Aligns improvement to performance shortfalls.

  • Performs Impact Analysis of all recommended changes and standards. Presents and defends recommendations to mid-management and senior level management.

  • Interrelates KPIs and adjusts business variables to improve the effectiveness of the measurements used.

  • Analyzes trends and provides correlated studies of potential changes and outcomes.

  • Participates in post-project reviews to determine effectiveness, pertinence and timeliness of newly recommended processes. Identifies processes that are effective and works to change processes in need of further refinement.

  • Provides consultation on the use of reengineering techniques to improve process performance and product quality. May deliver presentations and training courses including measurement, analysis, improvement and control.

  • Analyzes high volumes of data from multiple sources.

  • Tracks the appropriate market space.

  • Performs Cost-Benefit and other forms of analyses.

Equal Employment Opportunity

Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.

Females, minorities, veterans, and individuals with disabilities are encouraged to apply.