Patent and Trademark Office Director, Human Capital Management in Alexandria, Virginia

Patent and Trademark Office
1 vacancy in the following location:
  • Alexandria, VA
Work Schedule is Full Time - Permanent

Opened Thursday 10/13/2016 (14 day(s) ago)

** Closes Thursday 10/27/2016 (0 day(s) away)

Job Overview

About the Agency

The U.S. Patent and Trademark Office (USPTO) has been serving the economic interests of America for more than 200 years. We are responsible for granting US intellectual property rights for patents and trademarks. Our efforts have provided inventors exclusive rights over their discoveries. It's an effort that continues to contribute to a strong global economy, to encourage investment in innovation and to cultivate an entrepreneurial spirit for the 21st century. The USPTO is headquartered in Alexandria, Virginia, and has over 13,000 employees, including engineers, scientists, attorneys, analysts, IT specialists, etc. all dedicated to accomplishing the USPTO's mission, vision, strategic goals and guiding principles. For more information about the USPTO, please visit our websites at In an uncertain economy, the USPTO provides stability, job growth, and a career. Learn more about our substantial and unmatched employee benefits by clicking on the 'Benefits and Other Information' tabs. The Office of the Chief Administrative Officer (OCAO)is a performance based organization overseen by the Chief Administrative Officer. The OCAO manages the activities of the Office of Human Resources, the Office of Administrative Services and the USPTO Telework Program. The program responsibilities of the OCAO affect the quality of work life for the entire USPTO. The Office of Human Resources strongly encourages applicants applying for positions to read the vacancy announcement in its entirety before submitting application materials for this position. If you have any questions or concerns about the application procedure or processes, please contact the individual listed under 'Contact Information.' Failure to follow instructions in the announcement will result in your application not receiving consideration.


The incumbent will be responsible for establishing and executing USPTO’s human capital vision, strategies, programs, policies and procedures that are flexible, innovative and efficient, with a strong emphasis on customer satisfaction and data-driven decision making. This includes the ability to establish and enable a trusted business partner relationship with business unit customers to enable and support a management philosophy that recognizes the need to maintain highly engaged and productive employee-management relationships that supports the USPTO objective of providing and maintaining a high performing, high quality, and engaged workforce. Critical to accomplishing the above is the knowledge and application of industry leading and best practices in human capital management (public and private sector).

The incumbent will supervise a management team that is responsible for: acting in a trusted HR business partner/consultant role to provide strategic human capital planning and consulting support, HR process automation and data analytics; human capital and human resources policy; recruitment and staffing; veteran hiring; position management, classification, and workforce planning/analysis; competency assessment and gap analysis; processing services related to personnel actions, benefits, retirements, and personnel records management; executive resources program; work life programs; management of compensation and payroll processes; enterprise-wide training programs, including leadership and management training and succession planning; analysis of workforce metrics and best practices research, examination of adherence to merit principles, and the prevention of prohibited personnel practices.

The incumbent will exercise responsibility on behalf of the CAO for ensuring that the Agency’s human capital initiatives foster high-performing organizations aligned with the Agency’s strategic plan. This will include working with the Agency’s senior leadership, the Department of Commerce, the Office of Personnel Management (OPM), the Office of Management and Budget (OMB), and other key stakeholders to set direction and establish policy in carrying out human resources management functions for the Agency.

The incumbent will ensure that OHR continually identifies and uses new technology, methods, approaches, authorities and flexibilities in meeting the human resource/human capital needs of the Agency as a whole.

The incumbent will provide staff reviews and evaluations, including studies and analyses of operations at all levels in the Agency to determine adequacy and effectiveness of assigned people, practices and organization, and for compliance with the requirements of applicable laws, regulations, policies and procedures. This will include ensuring correlation of findings with the evaluation of operating program performance and the implementation of indicated corrective action, in cooperation with other staff and Agency senior leaders.

The incumbent will serve as a key advisor to the CAO and DCAO and is relied upon for consultation, advice and recommendations on overall human capital and human resources management policies and programs of the Agency. This typically involves examining and appraising such programs in terms of strategy, scope, importance, emphasis and timing, as well as the evaluation of organizational structures, management philosophy and methods of operations. Provides advice and recommendations on new policies and programs designed to increase operating efficiency.

Will serve in an advisory capacity to the Agency’s Executive Resources Board and Performance Review Board on the performance appraisal system, general compensation policy and other areas of executive resources management.

Travel Required
  • Not Required
Relocation Authorized
  • No
Job Requirements
Key Requirements
  • You must be a U.S. Citizen or National
  • You must address the PTQs in narrative form
  • You must address the ECQs in narrative form.
  • You will need to successfully complete a background security investigation
  • Male applicants born after 12/31/59 must register with selective service

Professional Technical Qualifications: Applicants must clearly demonstrate in their application materials that they possess technical attributes in the Professional/Technical Qualifications (PTQs). The PTQs for this position are:

  1. Demonstrated expertise and extensive experience in leading and managing a complex Human Resources Office responsible for the full scope of operational programs such as recruitment, staffing, classification, employee and labor relations, benefits and compensation for a complex, high volume agency.

  2. Demonstrated experience to work across organizational boundaries and establish trusted business partner/consultant relationships with business unit customers that is responsive to the needs of the customer and supports providing and maintaining a high performing, high quality, efficient and engaged workforce.

  3. Demonstrated experience in executing and delivering human capital strategies, programs, policies and procedures that are flexible, innovative and efficient, incorporating industry leading and best practices (public and private sector), with a strong emphasis on customer satisfaction and data-driven decision making for a large, geographically dispersed organization.

  4. Demonstrated experience leading and implementing automation across the full spectrum of HR programs such as recruitment, processing, employment, professional development, and records management.

For the following five Executive Core Qualifications (ECQs), you are required to submit a narrative response addressing your specific knowledge, skills, and abilities that demonstrate your possession of these qualifications. Be sure to provide specific examples of what you've done that demonstrates your possession of each ECQ. For more information about the Executive Core Qualifications please visit this site:

Leading Change: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment

Leading People: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

Results Driven: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

Business Acumen: This core qualification involves the ability to manage human, financial, and information resources strategically.

Building Coalitions: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

Please Note: Current career SES members, former career SES members with reinstatement eligibility, and SES Candidate Development Program graduates who have been certified by OPM, only need to submit a resume and narrative statement covering each of the Professional Technical Qualification (PTQs) requirements and do NOT need to address the Executive Core Qualifications (ECQs).

You must be a U.S. citizen to qualify for this position. You will need to successfully complete a background security investigation before you can be appointed into this position.

Security Clearance

Public Trust - Background Investigation

Additional Information
What To Expect Next

You will receive notification through USAJOBS at each of the following points during the application process: (1) application received; (2) applicant assessed for qualifications; (3) applicant referred or not referred; and (4) selected or not selected.

It is the applicant's responsibility to provide any supplemental documents or information requested by the Office of Human Resources within the allocated timeframes. Failure to submit requested documents or information within 5 business days of receiving the request may result in your application not receiving further consideration. You can check the status of your application by logging into USAJobs. You may also sign up to receive automatic emails anytime the status of your application has changed by logging into your USAJobs Account, editing your profile and changing the 'Notification Settings' to indicate that you want to be notified by email when the status changes. Information regarding the status of your application should be updated in the system within 2 weeks after the closing date of this job announcement.


Review our benefits

Other Information

Probationary Period: You will be required to serve a one-year probationary period unless you previously completed the probationary period in the SES.

Mobility: Organizational and geographical mobility is essential in developing and managing SES leaders and generally is a key to advancement. Therefore, applicants are expected to be mobile and once appointed SES members may be reassigned at the discretion of the appointing authority.

If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information

This is a Non Bargaining Unit position. This is a Public Trust position and has a risk level designation of "high" risk.

The incumbent may be required to submit to a drug test to screen for illegal drug use prior to appointment and, if appointed, the incumbent will be subjected to random drug testing procedures.

If selected for this position, you may be required to complete a Declaration for Federal Employment (OF-306), which includes a fingerprint and credit check, to determine your suitability for Federal employment and to authorize a background investigation.

The USPTO participates in E-Verify. For more information on E-Verify, please visit

All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.

Relocation Expenses are not authorized and will not be paid.

Veteran preference does not apply to the Senior Executive Service.

More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 90 days from the date the certificate was issued.

The Ethics in Government Act of 1978, as amended, requires senior officials in the executive, legislative and judicial branches to file public reports of their finances as well as other interests outside the Government. If selected for this position you will be required to file a Financial Disclosure Report (OGE Form 278). The OGE 278 is available to the public. The primary purpose of disclosure is to assist agencies in identifying potential conflicts of interest between a filer's official duties and the filer's private financial interests and affiliations.

The United States Patent and Trademark Office is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. If you believe that you have been discriminated against and would like to file an EEO complaint, you must do so within 45 days of the date of the alleged discriminatory act. Claims of employment discrimination must be submitted to the attention of the USPTO’s Office of Equal Employment Opportunity & Diversity via email ( or phone (571-272-8292).

Salary Range: $123,175.00 to $185,100.00 / Per Year

Series & Grade: ES-0201-00/00

Promotion Potential: 00

Supervisory Status: Yes

Who May Apply: All groups of qualified individuals.

Control Number: 453328700

Job Announcement Number: OCAO-2017-0001