The College of Saint Rose Student Affairs Office Assistant in Albany, New York

Student Affairs Office Assistant

Category:Administrative & Staff

Department:Student Affairs

Locations:Albany, NY

Posted:Oct 18, '16

Type:Full-time Non-Exempt


About The College of Saint Rose:

The College of Saint Rose is a dynamic, comprehensive college of about 4,500 students. Located in the city of Albany, the heart of New York State's Capital District, the College is a private, independent, coeducational institution, sponsored by the Sisters of Saint Joseph of Carondelet. Through a strong liberal education curriculum and progressive academic programs, Saint Rose serves traditional students and working professionals in undergraduate, graduate degree and certificate programs.

The College of Saint Rose is an award winning employer. We are a seven time recipient of the Chronicle of Higher Education's prestigious "GREAT COLLEGES TO WORK FOR" award, and have been recognized by the Capital District Business Review and the Times Union as a top workplace. Our employees enjoy a close-knit community based on the values of honesty, trust, respect, fairness, responsibility and the free exchange of ideas.

Job Description:

This position provides administrative support and assists with programs and services offered by Office of Student Affairs.


  • Serve as a point of contact and first level respondent to phone calls and walk-ins in a highly visible office.

  • Manage priorities and provide administrative support to Offices of the Vice President, Student Life, Assistant Vice President for Student Affairs, Assistant to the Vice President, and the Fitness Center with occasional assistance to other offices under the Student Affairs' umbrella.

  • Recommend for hire, supervise and train all Work-Study students and Summer Staff employees in office procedures, customer service, and college policies.

  • Assist with the event management of Family Weekend, Fall CLASSIC and Parent Orientation. This includes coordinating the registration process, producing mailings and receiving payments.

  • Organize and disseminate information for registration, mailings, and evaluations for incoming students.

  • Create media publications and advertisements for various Student Affairs events and programs

  • Utilize the Banner database and the Student Conduct Software System to obtain information as needed.

  • Order supplies for the Student Affairs offices and Student Association, using appropriate department accounts for payment.

  • Enforce the Campus Poster and Usage policy

  • Maintain the Table Reservation Management System through the MS Outlook Calendar.

  • Gather and format campus event information for student events calendars.

  • Update website content for Student Affairs, Student Life, Student Association, Student Conduct, Fitness Center, and other areas under the Student Affairs' umbrella.

  • Administer student use of the campus-wide digital signage.

  • Administer Student Affairs Blackboard Community.

  • Coordinate the locker rental process.

  • Manage the process of issuing vending machine refunds to the campus community.

  • Handle confidential materials in accordance with the Family Education Right and Privacy Act of 1974 (FERPA).

  • Participate in various College wide Committees (i.e. Commencement Committee).

  • Be an active and involved member of the Student Affairs area and College Community.


  • High School diploma required; Associates Degree or commensurate experience preferred

  • At least 2 years' experience in an office clerical/administrative support position in a high volume customer service environment.

  • Previous experience in a related position on a college campus preferred

  • Previous experience in a customer services oriented position; a demonstrated customer service orientation

  • Excellent verbal and written communications skills

  • Intermediate level computer skills using a windows based operating system, specifically MS Word, Excel, ACCESS, Outlook, Publisher, and various web browsers

  • Demonstrated organizational skills and experience in prioritizing workload, with attention to detail and meeting recurring deadlines.

  • Experience with BANNER or a similar database preferred

  • Previous supervision experience preferred

  • Ability to relate well and work effectively with multiple constituencies

Additional Information:

Full year, Full time, Monday -Friday work schedule.

Pay range starts at $13.45 per hour, commensurate with experience

Comprehensive health and dental benefits, generous time off, a tuition remission plan to further enhance your knowledge and skills, retirement plans through TIAA, and wellness programs including the use of our fitness center.

The College of Saint Rose values diversity and abides by federal, state and local law in admissions, employment and all services and programs provided. It does not unlawfully discriminate on the basis of race, color, sex, religion/creed, disability, age, national/ethnic origin, sexual orientation or any other condition established by law.

The College of Saint Rose is committed to providing a safe, supportive, and secure environment for the entire college community and upon request, will provide its annual security report. This report includes statistics for the previous three years concerning reported crimes that occurred on campus, in certain off campus buildings or property owned or controlled by the College, and on public property within, or immediately adjacent to and accessible from the campus. This report also includes institutional policies concerning campus security, such as policies concerning sexual assault and other matters. You can obtain a copy of this report by contacting the Office of Safety and Security at 518-454-5187 or on line at

Application Instructions:

In order to be considered for this position, you must submit your credentials online. Create aCollege of Saint Rose Employment Accountby clicking on theAPPLY NOWtab below. You will be able to upload the following documents, which are required for consideration:

  • Resume

  • Cover letter (required, as this is a demonstration of your writing skills)

Already have aCollege of Saint Rose Employment Account? Loginto add documents or update your account.

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